Modern communication technologies have opened new possibilities in medical care. Telemedicine – and in particular teleconsultation – allows for qualified medical advice independent of the patient’s location.

In addition to in-person appointments at my office in Vienna’s 9th district, I offer teleconsultations via Zoom. This format has proven effective in obtaining a well-founded initial medical assessment in advance, both for patients and for myself. In many cases, unnecessary travel can be avoided.

Appointments can be requested conveniently via alesch.at, where relevant medical documents may also be uploaded in advance. At the scheduled time, the consultation takes place in a secure video conference – easily from home, comparable to a traditional house call in a modern setting.

If desired, an additional person (e.g. a relative or caregiver) may join the consultation, regardless of their location. This often helps reduce logistical effort and time constraints for families.

Teleconsultation does not replace an in-person medical visit but serves as a valuable complement. It is particularly suitable for:

• preparation of an on-site appointment

• short-notice medical questions

• discussion of diagnostic results

• follow-up and monitoring consultations

Upon explicit request, a video recording of relevant parts of the consultation can be made available.

How the Teleconsultation Works

1. Request an Appointment

Appointments are scheduled flexibly.

Requests may be submitted:

• by email to teleconsultation@alesch.net

• via the online appointment calendar

• or by WhatsApp at +43 664 2096600

  (text messages only)

2. Appointment Confirmation

You will receive confirmation of your appointment by phone, email, or WhatsApp, including the access details for the teleconsultation.

3. Upload Medical Documents (if required)

Together with the appointment confirmation, you will receive a link for the secure upload of your medical documents (reports, imaging).

Please note:

• upload only relevant documents

• preferably as one single PDF file (no photos)

• large data volumes should be compressed as a ZIP file

Please do not send medical documents by email.

Teleconsultation Procedure

At the scheduled time, the consultation takes place via Zoom.

Zoom is supported on:

• PC / Mac

• smartphones (iOS / Android)

• directly in the web browser (recommended: Google Chrome)

During the video consultation, we can:

• review and discuss medical findings together

• issue prescriptions and medical orders

• arrange hospital admission if necessary

The consultation is conducted confidentially, comparable to an in-person visit at the medical office.

Tips for a Successful Teleconsultation

• Ensure a quiet, distraction-free environment

• Allow 15–30 minutes for the consultation

• Upon request, parts of the consultation may be recorded and made available to you afterwards

Fees for Teleconsultation

• Initial consultation: free of charge

• Diagnostic consultation (after review of medical documents): €120

• Follow-up consultations: €100

Payment: by invoice and bank transfer or via PayPal